The city of Waterford is preparing for a prolonged period of disruption as school secretaries and caretakers embark on an indefinite strike. The industrial action, which began recently, is a result of a long-standing dispute between the workers and the Department of Education over pay, working conditions, and job security. The strike is expected to affect over 20 schools in the area, with thousands of students and families facing uncertainty and disruption to their daily routines. The school secretaries and caretakers, who are members of the Fórsa trade union, have been seeking better pay and working conditions for several years. Despite numerous negotiations and discussions, the parties have failed to reach an agreement, leading to the current impasse. The workers are demanding pay parity with other public sector workers, as well as improved job security and working conditions. The strike has been described as a ‘last resort’ by the union, which claims that its members have been left with no choice but to take industrial action. The Department of Education has been criticized for its handling of the dispute, with many accusing it of failing to engage in meaningful negotiations with the union. The strike is not only affecting students and families but also the wider community, with many local businesses and services relying on the schools for trade and custom. The city’s mayor has called for an urgent resolution to the dispute, citing the potential long-term damage to the local economy and community. The strike has also sparked a wider debate about the value and importance of school secretaries and caretakers, with many arguing that they are the ‘backbone’ of the education system. The workers are responsible for a wide range of tasks, including administrative duties, maintenance, and cleaning, and are often the first point of contact for parents and students. Despite their crucial role, many school secretaries and caretakers are paid poorly and have limited job security, leading to high levels of stress and burnout. The strike is a wake-up call for the government and the Department of Education to recognize the value and importance of these workers and to take urgent action to address their concerns. The Fórsa trade union has vowed to continue the strike until a satisfactory agreement is reached, and has called on the government to intervene and resolve the dispute. The strike is also having a significant impact on the local community, with many parents and students expressing their support for the workers. The city’s schools are not only a place of learning but also a hub for community activity, and the strike is disrupting many extracurricular activities and events. The Department of Education has been accused of being ‘out of touch’ with the needs and concerns of school secretaries and caretakers, and of failing to prioritize their well-being and job security. The strike is a reminder that the education system is not just about teachers and students, but also about the many other workers who play a vital role in supporting and maintaining the schools. As the strike continues, the city of Waterford is bracing itself for a prolonged period of disruption and uncertainty, with many calling for an urgent resolution to the dispute. The government and the Department of Education must take immediate action to address the concerns of school secretaries and caretakers and to recognize their value and importance to the education system.